Blog Archives

Patients Complain Over Long Waiting Times

Nearly 2,600 people contacted the Patient and Client Council’s Complaints Support Service last year. Of that number, 907 people used the service to make a formal complaint about their experience. A significant number of enquiries and complaints were from patients and relatives who were concerned about the time it took…

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Patients ClientCouncil Speaks Out On Residential Homes Issue

Dear Editor, The recent announcement that residential care homes will now remain open is good news for everyone.  The voices of residents and their families have been heard and appropriate actions to rectify the situation taken which is welcome.  Allowing residents to live the rest of their lives in the…

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